
| Item | Explanation |
|---|---|
| Options request | The client wants to lower the premium more thatn 20% we are allowed to lower the premium. |
| On – hold request | The client wants to stop the premium for the month. |

| Item | Explanation |
|---|---|
| Options request | The client wants to lower the premium more thatn 20% we are allowed to lower the premium. |
| On – hold request | The client wants to stop the premium for the month. |