| Cancellation | The stops the policy |
| Manual lapse | For lapsing a policy where 3 premiums have been missed. |
| Cancellation | To cancel the policy completely. |
| Deceased Client | Where the policy holder is deceased. |
| NTU | When a policy is cancelled at inception – it’s a Not Taken Up lead. |
| Not Available | When the client is Not Available to cancel the upgrade. |
| Rejection | This isn’t often used. |
| Claim Paid | If the policy cancelled after a claim is paid. |
| Duplicate policy | If the client has more than one policy, this is used to cancel one of the policies. |
| UG cancelled | |
